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Programe’s Terms

Disclaimer:

The programes are not intended for persons suffering from conditions considered life threatening or who are, for any reason, unable to learn – they require learning to achieve the individual effect one seeks. Moreover, they are not intended to be a substitute for any kind of required treatment / medical attention.

We will give you powerful tools to apply in between sessions and it is up to you to do it in order to gain positive benefit and progression in your aims or recovery.

Terms & Conditions

Confidentiality

All personal information regarding you or anyone else, which is disclosed during the sessions, will be kept confidential during the process and after it has ended, unless you give consent for any reason.

Payment Terms

The balance of the programe fee is payable in advance of the programe starting.

Refunds 

Once a programe has started, no refunds are given. You have a chance to see if working with us is right for you during the first appointment and can decide not to proceed. We will take you on board and spend time to create an effective plan to work together towards your goals since the moment you commit to the programe.

Sessions

Each appointment usually lasts approximately 60 minutes.

Classes and Workshops

If your programe includes classes and/or workshops as a powerful learning tool to support what you want to achieve, you can attend as a minimum all the ones that take place during the months you are having your programe’s sessions. To know if you can attend more, please ask Sergi – He will let you know that anyway when you decide which program you do.

Cancellations

We will endeavour to give as much notice as possible should we need to alter the timing of our session or cancel, in the event of an emergency.

Once a session is booked, it will be considered completed (or charged the full fee when it’s an ad-hoc session) if it’s cancelled with less than 24 hours notice.

Lateness

If you arrive late for your session we will still finish at the time it was due to finish (and you will still be charged the full fee if it’s an ad-hoc session).

Safety

All reasonable steps will be taken to ensure your safety physically and psychologically. We will refuse to see anyone under the influence of alcohol or non-prescribed drugs, or who we feel will not benefit from a working relationship.

Programe Disclaimer

Please consult your doctor for any medical issues.  We do not give medical advice of any kind and as such if you are receiving medical treatment for any issue that you come for, please ask the permission of your doctor. Payment is for our professional expertise, time and attention, and we do not guarantee a cure for any problem.

Guarantee

We guarantee to be 100% committed to you being well and to empower you achieve your goals in the programe. We’ll give you the best possible care that we can and be behind what we want to achieve.  However, we cannot guarantee you will achieve your desired outcome – you are the only one who can guarantee your success.

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